FPT ONCALL is A software-based cloud PBX that offers the business-class Unified Communications solutions: audio calling, video calling, conference, instant messaging, WebRTC, sending files, images. The service is owned by FPT Telecom Joint Stock Company (FPT Telecom) – the leading company in telecommunications sector in Vietnam and its regions. Sales e-commerce website https://oncall.vn belongs under control of FPT Telecom Joint Stock Company, with the purpose of bringing cloud PBX to businesses, helping businesses to access and transform communication systems in the direction of flexibility, savings and all connections on one platform.
At the time accessing to the website, it shall mean that customer accepts all of the terms presented thereof. We keep the right to amend, supplement, complement or remove any parts in the Terms and Conditions of this website at any time, such amendments therein shall come into effect right after being uploaded without a prior notice. Customer is responsible to check such updates.
2. The nature of presented information
All contents presented on the website https://oncall.vn is meant to provide information with respect to products and services provided by FPT. Other related information which is served for customer’s demand will be specified its source.
Customers have to use Bank Transfer method. Below is our Bank account information:
FPT will create an account and send the login link to the customer. FPT will provide a username and password for customers to use the service.
The provided service is an online service, accordingly, no policies on warranty and maintenance are available. We guarantee the service quality set forth under the SLA.
After registering for FPT ONCALL service, Customer shall not be allowed to cancel, change or be refunded in any circumstances.
The term “You” used hereinafter refers to individual customers or organizations when accessing and using the service set forth on the website https://oncall.vn.
1. Purpose of information collection
Collection of information via the website https://oncall.vn helps us to:
2. Scope of information collection
The website https://oncall.vn collects the following customer’s information:
3. Scope of information use
We understand that privacy and security are important to customer, for this reason, we commit not to use customer’s information if such use does not benefit to the customer, we also guarantee that no sale, exchange of customer’s confidential information to other third party is allowed. However, under some special cases, we may reasonably share such customer’s information if:
4. Duration for information storage
FPT ONCALL will store all personal information provided by Customer in our internal system during our service supply to Customer, or to the time we complete the purpose of information collection or following a request from Customer to remove provided information.
5. Address of the entity collecting and managing personal information:
FPT International Telecom Company Limited
Head office: Lot L.29B-31B-33B Tan Thuan Road, Tan Thuan EPZ, Tan Thuan Dong Ward, District 7, HCMC, VN
Hotline: 1800 6973
6. Means and tools to access and edit personal data
Customer is able to perform aforementioned rights itself by accessing to the website or contacting us via email or contact address available on the website https://oncall.vn.
7. Commitment on securing personal information
8. Connection to other websites
This website provides some links to other websites or resources. You shall be solely liable for using such links. FPT ONCALL assumes no obligation to evaluate or authenticate content, accuracy, viewpoint presented on such websites and resources. FPT ONCALL assumes no obligation with respect to the accuracy, presented content, safety and displaying or hiding such information on websites and resources thereof.
9. Connection from other websites
FPT ONCALL will not give permission to any Internet service providers to “place” or “dip” any parts of a website to another site or use technical measures to change the interface/ default display of the website https://oncall.vn without our prior consent.
10. Exemption of liability